“Good leaders create followers, but great leaders create leaders.”

- Rabbi Lord Jonathan Sacks

HELLO, I'M JON SHUSTER 

My purpose is to enable leaders and teams to make the difference they intend in their organizations, communities, and lives.

My professional career combines corporate and business leadership positions in globally known companies, Big 4 (Accenture) and other organizational consulting experience, with an MBA from the Kellogg School of Management, undergraduate degree from Cornell University, and over 25 years working with leaders, teams, and organizations.

My approach blends the business focus that comes with P&L responsibilities, strategic insight based on individual and organizational needs, with creativity and flexibility to create an engaging, customized experience. I believe in the combined power of in-session discovery and learning by doing and practice.

As a student, I was inspired by the power of group behavior and the ability of individuals to change the outcome of obedience to authority and diffusion of group responsibility. Having grown up one generation after the Holocaust, a core part of my Jewish education and identity, I see the effect of group behavior and influence of leadership as powerful and timeless concepts that motivate my work as an executive coach.

During my 25+ years of executive and leadership coaching experience, I have worked with companies of all sizes from Google, Chevron, Charles Schwab, Blue Shield, and Home Depot, to small to midsize organizations, including Stripe and Impossible Foods, as well as academic medical institutions and non-profits. I support:

C-Level Leaders to Directors

Across multiple industries, including tech, biotech, financial services, healthcare, and retail, to maximize their impact on corporate performance, culture, and employee engagement.

Leadership Teams

To improve their ability to collaborate and communicate, deliver on team performance goals, and build the long term capability of the team in service of organizational objectives.

Organizations

To establish a clear vision for the future, re-design structures and processes, inspire an engaged workforce and culture, and deliver transformational change.

In our work together, I offer:

Best practices, experience, and expertise from working with successful leaders over 25+ years.

Trusted listening and partnership within an environment of safety, experimentation, and learning.

Truth-telling and honest feedback delivered constructively to support your growth.

Creativity and an immersive experience designed to be both challenging and fun. 

In my personal life, these interests have played out in other ways as well, including my years as a youth sports coach, involvement in my synagogue, and my participation in ICF (coaching federation) chapters in both San Diego and the Bay Area. 

Meanwhile, I continue to find joy and comfort in the outdoors, particularly as a skier, open water swimmer, and hiker around the world. I named my business “The Carabiner Group” as a nod to my love of nature.

This is my journey so far. I look forward to hearing about yours!

Cheers, Jon


Meet the team 


We are a flexible, experienced team of colleagues who collaborate and align in service of our clients and their organizations.

Consultant and advisor working with leaders and their teams to dial down drama and dial up performance

Honesty

Accountability

Compassionate

Physician and medical educator who teaches clinical and teamwork communication skills to healthcare professionals

Relationships

Creativity

Equity and Excellence

Executive coach fostering high-performance leaders and teams

Strategic

Non-judgmental

Empowering

I help leaders grow, empower others, and enable effective teams

Connection

Results

Influence

Strategic change advisor and coach supporting individuals and teams in discovering their passion and reaching their full potential

Wholehearted

Sojourner

Community

Michelle Powers

Chief of Staff and Coach partnering with leaders on executing strategic vision, new business initiatives, and operations projects

Curiosity

Integrity

Respect

Leadership Coach who inspires individuals and teams to reach their potential and attain higher levels of fulfillment and performance

Creative

Conscious

Growth

Leadership Coach focused on self-discover, growth and behavior change

Collaboration

Exploration

Partnership