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Services

Our work begins with the premise that while our clients can’t be excellent at everything, they can be effective at anything.

Sometimes, just knowing what you need to do is not enough. Instead, improving performance requires being able to see clearly and act differently. It requires changing thoughts, building and applying new skills, and taking the actions over time that enable us to achieve different results. Seeking a coach is a commitment both to your personal development and to improving the organizations, relationships, and communities around you. It is one world-class athletes make to achieve performance at the highest levels. What about you?

Services

  • Individual and Leader Performance Coaching
  • Individual Assessment and Feedback (360)
  • Personal / Leader Development Planning and Resources

When our clients ask for help

  • “I need to be more effective* (eg, in my relationships, community, etc.)”
  • “What’s the next step for my business”
  • “This is a new role for me”
  • “Our team is not working together”

View case studies

Organization Design

An effective organization design is not only necessary to remain competitive; it is a source of competitive advantage. More than just creating org charts and job descriptions, designing effective organizations occurs through the careful alignment of structure, strategy, processes and tasks, people, and reward systems, which together create organizational culture. This systemic approach not only provides leaders with a blueprint for decision making and improving performance, it offers a framework for sustaining competitive advantage.

Services

  • Vision and Mission Development
  • Current State Assessment
  • Organization and Role Design
  • Capability and Competency Development
  • Transition Planning and Support

When our clients ask for help

  • “We’re not focused on the right work”
  • “The organization is too silo’ed.”
  • “How do we integrate our new acquisition?”
  • “How do we identify, select and develop the right employees?”

View case studies

Process and Service Improvement

Process and service improvement begins with the end in mind: business goals and objectives, including customer needs. Improvement continues with cross-functional participation in the development of recommendations to address high-value opportunities. Improvement lasts when successful, sustainable improvements are accompanied by leadership commitment, a realistic implementation strategy and plan, and adequate change management support.

Services

  • Opportunity Assessment
  • Process (Re) Design and Development
  • Performance Metrics
  • Deployment Planning and Implementation Support

When our clients ask for help

  • “Our process takes too long”
  • “How do we prepare our customers for this?”
  • “How do we implement across multiple geographies?”

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Change Leadership and Facilitation

Change Leadership is about inspiring, enabling and cultivating the actions that enable change to thrive. Change Leadership requires both the single-minded discipline of a clear business case and the broad flexibility needed to build support across organizational lines. It is about achieving quick wins while preparing the organization to sustain change over time. Having experience leading cross-functional change is essential, along with the expertise to facilitate groups of all sizes, including leadership and project teams.

Services

  • Large Group and Offsite Session Design and Facilitation
  • Stakeholder Management
  • Change Readiness, Strategy and Planning

When our clients ask for help

  • “How do we introduce this without disrupting the business”?
  • “This project needs support to succeed”
  • “How do our employees really feel about working here?”
  • “I think we need an offsite”

View case studies

Achieve Peak Performance!

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